Prior to her appointment, she held a dual role within TQ3 Travel Solutions Management Holding GmbH. Since April 2002, she was managing director for the German, Swiss and Austrian markets. Additionally, as Senior Vice President – Commercial  EMEA, she oversaw sales, marketing account management and franchise functions on a European level since June 2004.

After beginning her professional career at Swissair and American Airlines, Ilona’s first experience in the corporate travel management industry was with Carlson Wagonlit Travel. In 1993, she was named director international sales for Carlson Wagonlit Travel Switzerland/USA. In 1996, she took over as director multinational sales for Carlson Wagonlit in Paris. Her purview comprised global acquisitions, contract negotiations and the implementation of new accounts. In 2001, Carlson Wagonlit Travel named Ilona vice president sales and account management Germany/Alpine. In that position, she prepared and implemented sales and account management strategies and resources for Germany.