Her technology-related targets and initiatives support operations and account management, enabling BCD Travel to maximize the value of their clients’ travel programs, enhance traveler services and minimize program costs.

In the area of strategic operations, Dee’s teams are charged with achieving seamless implementations, equipping BCD Travel’s agents to provide the highest caliber of service and optimizing the company’s global presence for a growing client base. Her focus on supplier relations positions BCD Travel as a true intermediary in the supply chain, educating both customers and suppliers about the concerns and challenges faced by the other.

Dee joined BCD Travel in 1993, and has held a wide range of responsibilities and positions within the organization during her tenure. Prior to joining BCD Travel, Dee was a senior director of industry relations for Carlson Travel Network.